Privacy Policy

1. Information We Collect
To effectively facilitate real estate transactions, we collect information that identifies, relates to, or could reasonably be linked to you.

A. Personal Information You Provide Voluntarily
Identity Data: Full name, date of birth, and government-issued identification (e.g., PAN, Aadhaar, Passport, or driver’s license) required for legal compliance and verification.

Contact Data: Email address, phone number, billing address, and residential address.

Property & Transaction Data: Information about properties you wish to buy, sell, or rent, including ownership documents, property descriptions, pricing, and history.

Financial Data: Bank account details, payment card details, and financial statements necessary to verify funding or process transaction fees.

B. Information Collected Automatically
Technical Data: Your IP address, browser type, operating system, device details, and geolocation data (if enabled on your device).

Usage Data: Information about how you navigate our website, property pages viewed, search queries, and session lengths.

2. How We Use Your Information
We process your information to provide our services, maintain security, and comply with legal real estate frameworks. Specifically, we use it to:

Verify user identity and prevent fraudulent property listings.

Match buyers with sellers and facilitate communication between parties.

Process payments, service charges, and escrow transactions.

Generate legal documents, digital contracts, and sales agreements.

Comply with regional real estate regulatory laws and anti-money laundering (AML) regulations.

Improve our website functionality and optimize user experience.

3. How We Share Your Information
We do not sell your personal data to third parties. However, real estate transactions require sharing information with specific entities:

Between Users: We share relevant contact and property details between verified buyers and sellers to advance a transaction.

Service Providers: We share data with trusted third-party vendors who manage our cloud hosting, payment gateways, identity verification, and customer support systems.

Legal & Government Authorities: We may disclose information if required by law, court order, or regulatory bodies (such as RERA, income tax authorities, or law enforcement) to prevent fraud or legal violations.

Professional Advisors: When necessary, data may be shared with legal counsel, auditors, or banking partners involved in closing transactions.

4. Data Security & Storage
We implement industry-standard technical and organizational security measures—including SSL encryption and secure firewalls—to protect your personal information from unauthorized access, loss, or alteration.

Your data is stored securely on protected servers and is retained only as long as necessary to fulfill the purposes outlined in this policy, or as mandated by financial and legal retention laws (typically [X] years post-transaction).

5. Your Rights and Choices
Depending on your jurisdiction, you have specific rights regarding your personal data:

Access & Correction: You can request a copy of the personal data we hold about you or ask us to update inaccurate information.

Deletion: You may request that we delete your personal account and data, subject to certain exceptions where legal retention is mandatory.

Opt-Out: You can unsubscribe from marketing emails or promotional communications at any time using the "Unsubscribe" link provided.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and hold certain information to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function correctly.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us
If you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact our designated privacy officer at:

Company Name: Key-stone Real Estate

Email: contact@key-stone.in

Address: Sec 45, Gurgaon

Phone: +919289968077